First Bus response to announcement by Mayor of West Yorkshire to introduce franchising of bus services

Andrew Cullen, Managing Director of First Bus in West Yorkshire, said:

“Our highly experienced teams of drivers and colleagues in engineering, operations and network support are focused on doing what’s best for our customers in West Yorkshire day in, day out and helping them to love and use the bus.

Going forward, we want to continue working with WYCA to deliver more improvements to bus operations for our communities, building on our investment in West Yorkshire’s largest zero emission bus fleet.

“We are reviewing the detail underlying today’s decision and, in the meantime, look forward to understanding WYCA’s next steps, following the Mayor’s recommendation to proceed with the proposed franchising scheme.”


Notes to editors

Media enquiries to Richard Harrison, PR Manager, First Bus North & West Yorkshire 07973 668116  

About First Bus 

At First Bus, we are on a mission to grow bus usage. We will get behind initiatives that move people out of cars and onto bus.  

We are one of the UK’s largest bus operators, delivering over a million passenger journeys every day for the communities we serve.  

Transforming our business for the better, we are putting our people and customers at the heart of all we do.  

We are all about making journeys easier for our customers, which is why we were the first national bus operator to rollout Tap On, Tap Off payment technology across our entire UK fleet of 4500 buses. Our First Bus app has also been voted ‘best in class’ amongst UK bus operators.  

First Bus is committed to operating a zero-emission bus fleet by 2035. By March 2024, 15% of our will fleet will comprise Zero Emission Buses (ZEBs).  

We are passionate about giving back to the communities we serve, which is why we are helping local businesses to progress their own decarbonisation journeys with access to our charging hubs while our buses are on the road. 

We also operate the Aircoach network in Ireland, Specialist Passenger Solutions, First Travel Solutions and Ensignbus.  

First Bus is a division of FirstGroup.    Find more information on First Bus here: